Get in Touch

Have questions, feedback, or need support? We'd love to hear from you.

Email Us

For general inquiries, support, or feedback

ash@lumeneze.com

Support

Need help with your account or have technical issues?

Get Support

Response Time

We typically respond within 24-48 hours during business days

Remote First

We're a distributed team serving customers worldwide

How We Can Help

Technical Support

Issues with posting, scheduling, or account connections

Billing & Accounts

Questions about pricing, billing, or account management

Feature Requests

Ideas for new features or platform integrations

Frequently Asked Questions

What platforms do you support?

Currently, we support Twitter/X, LinkedIn, Facebook, Instagram, Threads, and Mastodon. We're continuously adding support for more platforms based on user demand.

How does the AI work?

Our AI helps format and adapt your content for each platform while maintaining your authentic voice. It handles character limits, hashtags, and platform-specific formatting. You always review and approve before posting.

Is my data secure?

Yes. We use OAuth 2.0 for authentication, meaning we never see your social media passwords. All data is encrypted in transit and at rest. You can revoke access at any time.

What's your refund policy?

We're currently in beta and free for limited users. Once we launch paid plans, we'll offer a 14-day money-back guarantee if you're not satisfied with the service.

Still have questions?

Don't hesitate to reach out. We're here to help and always happy to chat about how MindPost AI can work for you.

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