Get in Touch
Have questions, feedback, or need support? We'd love to hear from you.
Response Time
We typically respond within 24-48 hours during business days
Remote First
We're a distributed team serving customers worldwide
How We Can Help
Technical Support
Issues with posting, scheduling, or account connections
Billing & Accounts
Questions about pricing, billing, or account management
Feature Requests
Ideas for new features or platform integrations
Frequently Asked Questions
What platforms do you support?
Currently, we support Twitter/X, LinkedIn, Facebook, Instagram, Threads, and Mastodon. We're continuously adding support for more platforms based on user demand.
How does the AI work?
Our AI helps format and adapt your content for each platform while maintaining your authentic voice. It handles character limits, hashtags, and platform-specific formatting. You always review and approve before posting.
Is my data secure?
Yes. We use OAuth 2.0 for authentication, meaning we never see your social media passwords. All data is encrypted in transit and at rest. You can revoke access at any time.
What's your refund policy?
We're currently in beta and free for limited users. Once we launch paid plans, we'll offer a 14-day money-back guarantee if you're not satisfied with the service.
Still have questions?
Don't hesitate to reach out. We're here to help and always happy to chat about how MindPost AI can work for you.
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